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Business conditions - Retroside by Saprodi
20A rue du commerce - Cappelle-La-Grande
+33/981/628/531
contact@retroside.fr

Business conditions

The information below should allow you to understand the scope of our warranty commitments and distinguish between the legal and the commercial or contractual guarantee. We draw your attention to the fact that our vehicles are old, they are restored vintage motorcycles.

Product guarantees

Product warranty

SAPRODI sells, for example, through its RETROSIDE website, sidecars, motorbikes and spare parts for these products.

As far as motorcycles and Sidecars

The motor cycles sold on this site are all collectible vehicles. The official papers handed over with products attest to this. As a result, and given their seniority, sidecars, motorcycles sold are sold without commercial warranty in the classical sense of end. The customer being informed that our bikes are sometimes more than 50 years old, they purchased in the state. However, if for the electrical part, equipment leather, or mechanical engine "restored" there must have been a defect, we would supply the defective part at our expense, charge you to make it the faulty part replacing. Before sending for the defect, the customer will have to prove the defect in question. Under no circumstances will we interfere for a problem related to paint, tyres, and wear parts.

For spare parts only

When you buy a spare part sold by the company SAPRODI, you have two separate guarantees: a guarantee contractual builder-to-consumer, and a legal seller guarantee to consumer. In either case, your speed is a condition essential for the application of these safeguards.

Manufacturers' contractual guarantees

The products purchased on our site benefit from the manufacturer warranty indicated on the item sheet and/or in the attached notice downloadable from the manufacturer's website.

The various manufacturer guarantees are usually one year. It only covers the supply of defective parts.

 To be able to benefit from the product guarantee, you are asked to keep the purchase bill.

The legal guarantee against non-compliance

The legal guarantee against non-compliance: What does that cover?

In accordance with the Articles L211-4 to L211-11 of the Consumer Code, you benefit from a guarantee against the non-compliance of products purchased on our website. This guarantee against non-compliance applies only to the cost of parts.

To comply with your order, the property must be match the description given on our website and possess the qualities presented or presented the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or the representative, particularly in advertising or labelling.

In this case, we should be told in writing defects and send us back the product or products.

In accordance with Article L211-11 of the Consumer Code, return fees will be refunded, on proof, after returning from your product if the non-compliance is confirmed. So you're invited to keep proof of your returns. Failing that, if you don't join your proofs, you will be reimbursed at the basic postal rate of transporting a package.

The implementation of the Guarantees

For any guarantee, legal or contractual, the return is carried out in accordanising with the terms and conditions outlined above.

Unless non-compliant or supportfor the return, costs and risks associated with the return of the defective product are your responsibility.

Limit of guarantees legal and contractual

We particularly draw your attention to the fact that The warranty does not cover the normal wear and tear of a product.

You are subject to a duty of care use of your products. Evidence of a failure caused by negligence, deterioration or non-compliant use would render warranties associated with the device

Graceful procedure

Before any litigation, SAPRODI and client will try to reach an amicable agreement to close their dispute.

Courts and territorial jurisdiction

Any dispute set will have to be held in the civil court Lille according to the value of the dispute.